Semarjitu is committed to protecting the personal data of every user who accesses our platform. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the rights you hold over your own data. We have written this document in clear, accessible English so that every Malaysian user can understand exactly how their personal information is handled.
Your data is encrypted, protected, and never sold to third parties.
This Privacy Policy (hereinafter referred to as "the Policy") sets out the manner in which Semarjitu (hereinafter referred to as "the Company", "we", "us", or "our") collects, processes, stores, and discloses personal data obtained from individuals (hereinafter referred to as "User", "you", or "your") who access or use the services available at semarjitu.cam (hereinafter referred to as "the Platform").
Semarjitu operates as an online casino and sports betting platform serving users across Malaysia, including players based in Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam, and other regions. The Company processes personal data in accordance with the principles set out in its international gaming licence obligations and applicable data protection standards.
By registering an account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should refrain from using the Platform and may request account closure in accordance with our Terms & Conditions.
Semarjitu does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Your information is used exclusively to deliver, maintain, and improve our services to you.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, which together form the complete agreement governing your use of the Platform.
The following definitions apply throughout this Policy:
The Company collects personal data from Users through a number of channels, including account registration, payment processing, customer support interactions, KYC verification, and automated technical collection during use of the Platform.
The Company may receive personal data about you from third-party sources in limited circumstances, including:
The Company processes your personal data only for specific, legitimate purposes. The following table summarises the principal purposes for which your data is used and the applicable legal basis for each processing activity.
| Purpose of Processing | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Name, email, phone, username, password | Contractual necessity |
| Identity and age verification (KYC) | Government ID, address proof, date of birth | Legal obligation / licensing |
| Payment processing (deposits & withdrawals) | Payment method details, transaction history | Contractual necessity |
| Fraud prevention and AML compliance | ID documents, transaction data, IP address | Legal obligation / legitimate interest |
| Customer support | Contact details, account history, communications | Contractual necessity |
| Personalisation and platform improvement | Browsing behaviour, game history, preferences | Legitimate interest |
| Responsible gambling monitoring | Betting behaviour, deposit patterns, session data | Legal obligation / legitimate interest |
| Marketing communications (where consented) | Email, phone number, preferences | Consent |
| Regulatory reporting | KYC data, transaction history | Legal obligation |
The Company will only send you direct marketing communications if you have provided explicit consent during registration or subsequently via your Account settings. You may withdraw consent to receive marketing communications at any time by updating your notification preferences or by contacting our support team. Withdrawal of marketing consent does not affect the processing of your data for other purposes described in this Policy.
The Company processes personal data under the following legal bases, which are consistent with the requirements of the Company's international gaming licence and applicable data protection frameworks:
Semarjitu does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data may be shared with third parties only under the specific circumstances described below.
The Company engages third-party service providers to assist in delivering its services. These providers act as Data Processors and are bound by contractual data processing agreements that prohibit them from using your data for any purpose other than fulfilling their contracted service. Categories of service providers include:
The Company may disclose personal data to regulatory authorities, law enforcement agencies, or judicial bodies when required to do so by law, court order, or the requirements of its international gaming licence. Such disclosures will be limited to the minimum data necessary to comply with the applicable legal obligation.
In the event of a merger, acquisition, or sale of all or a portion of the Company's business assets, User data may be transferred to the acquiring entity, subject to the same protections described in this Policy. Users will be notified of any such transfer via the contact details held on their Account.
🔒 Under no circumstances will Semarjitu share your personal data with third-party advertisers, data brokers, or any commercial third party that is not directly involved in delivering our gaming services to you.
The Company retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by applicable law or the Company's licensing obligations.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with the Company's data disposal procedures.
The Company implements and maintains a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction.
In the event of a personal data breach that poses a risk to your rights and freedoms, the Company will notify affected Users without undue delay following discovery of the breach. Notifications will be sent to the email address registered on your Account.
The Platform uses cookies and similar tracking technologies to ensure its proper functioning, analyse usage patterns, and improve the User experience. By continuing to use the Platform, you consent to the use of cookies as described in this section.
You may configure your browser to decline cookies or to alert you when cookies are being placed. Please note that disabling strictly necessary cookies will impair the functioning of the Platform and may prevent you from accessing certain features. Instructions for managing cookies are available in your browser's help documentation.
The Company operates internationally and may transfer your personal data to servers, service providers, or affiliated entities located in jurisdictions outside Malaysia. Such transfers may include countries where data protection laws differ from those applicable in your home jurisdiction.
Where personal data is transferred internationally, the Company takes appropriate safeguards to ensure that the transfer complies with applicable data protection standards, including:
By using the Platform, you acknowledge and consent to the transfer of your personal data outside Malaysia in accordance with this section.
Subject to applicable law and the Company's regulatory obligations, you hold the following rights in relation to your personal data held by Semarjitu. You may exercise any of these rights by contacting our support team using the details provided in Section 15.
The Company will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or where a large number of requests have been received, this period may be extended by up to a further 60 days, with notice provided to the User.
⚠️ The Platform is strictly intended for individuals aged 21 and above. The Company does not knowingly collect or process personal data from any person under the age of 21.
If the Company becomes aware that personal data has been collected from a User who is under the age of 21, the relevant Account will be closed immediately, all associated personal data will be securely deleted, and the matter will be escalated in accordance with the Company's licensing obligations. All funds held in such accounts will be handled in accordance with the Company's Terms & Conditions.
If you have reason to believe that a person under the age of 21 has created an account on the Platform using false information, please contact our support team immediately at [email protected].
The Platform may contain references to third-party payment services (including Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, DuitNow, and FPX) that are operated independently of Semarjitu. These references are made solely to describe the payment services available to Users and do not constitute endorsement of any third-party data handling practices.
When you use a third-party payment channel to deposit or withdraw funds, your transaction data is processed by that third party in accordance with their own privacy policy and terms of service. The Company is not responsible for the data processing practices of any third-party payment provider, identity verification service, or other external platform.
The Company strongly recommends that you review the privacy policies of any third-party services you use in connection with your use of the Platform.
The Company reserves the right to update or amend this Privacy Policy at any time. Changes may reflect updates to our data processing activities, changes in applicable law, amendments to our licensing obligations, or improvements to our data protection practices.
Where changes are material, the Company will notify affected Users by email to the address registered on their Account, or by means of a prominent notice on the Platform, prior to the amended Policy taking effect. The revised Policy will be published on this page with an updated "Last Updated" date.
Your continued use of the Platform after the effective date of any amended Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the amended Policy, you must cease using the Platform and may request account closure.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, or if you wish to exercise any of your data rights described in Section 11, please contact the Company using the following channels:
When submitting a data rights request, please include your registered Account username and, for verification purposes, the email address associated with your Account. The Company may request additional identification to confirm your identity before processing your request.
For more information about your rights under this Policy, or for concerns about responsible gambling and how your gaming behaviour data is used, please visit our Responsible Gambling page.
Every user of the semarjitu platform holds specific rights in relation to their personal data under the data protection framework applicable to our international gaming licence. These rights are not merely technical entitlements — we treat them as genuine obligations and process all valid requests within 30 days of receipt.
To exercise any right, contact our support team via live chat or email at [email protected] with your account details and the specific right you wish to exercise. We may ask for identity verification before processing the request.
You have the right to request a copy of the personal data the Company holds about you, along with information about how it is being processed. We will provide this information free of charge within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain information directly through your Account settings.
You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to the Company's legal obligation to retain certain data for the periods described in Section 7.
In certain circumstances, you have the right to request that we temporarily halt the processing of your data — for example, while the accuracy of your data is being contested.
Where processing is based on consent or contractual necessity and carried out by automated means, you may request your personal data in a structured, machine-readable format.
You have the right to object to processing carried out on the basis of legitimate interest, including the use of your data for direct marketing. Upon receipt of a valid objection, the Company will cease the relevant processing unless compelling grounds exist.
Six core commitments that define how semarjitu approaches data protection across every aspect of its platform.
Semarjitu categorically does not sell, rent, or trade your personal data to any third party. Your information exists solely to enable us to provide our services to you and to meet our regulatory obligations.
All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption — the same standard used by major international banks. Data at rest in our databases is also encrypted.
We collect only the data that is strictly necessary to provide our services, verify your identity, process your payments, and comply with our regulatory obligations — nothing more.
You will never receive unsolicited marketing from semarjitu unless you have explicitly opted in. You can withdraw marketing consent at any time from your Account settings with immediate effect.
We do not retain your data indefinitely. Active account data is held for the duration of your membership; post-closure data is retained only as long as required by our AML regulatory obligations — typically five years.
In the unlikely event of a data security incident affecting your personal data, we will notify you promptly via your registered email address and provide clear information on the steps being taken to protect you.
Our support team is available 24/7 in English, Bahasa Melayu, and Mandarin to assist with any privacy-related queries, data rights requests, or general questions about semarjitu.
For players aged 21 and above only. Please gamble responsibly.